At Lookasoft, our customers are at the heart of everything we do. While we take pride in the efficacy of our products, we acknowledge that there might be unique instances where our software may not align with every customer's expectations. This Refund Policy has been crafted keeping transparency and fairness in mind.
Scope of Service: Should Lookasoft’s software fail to repair your system as advertised, you might qualify for a refund.
Validity: A refund is possible if the software has been utilized within 30 days of purchase, accompanied by proof of the failure.
Exclusions: Refunds are exempted for unsupported devices, jailbroken gadgets, hardware-related issues, or issues outside our product's purview.
Usage Post Refund: Should a refund be granted, you must refrain from further using our software.
Reach out to our support team at support@lookasoft.com with a comprehensive report of your issue.
Include the order number and evidence of software malfunction.
If Fonelix Lookasoft is unable to repair your system due to issues related to the phone's firmware or as described on our website, you are eligible for a full refund.
Refunds will be issued if you've used the product within the first 30 days of purchase and provide proof of the software's failure to perform as described. Post review, if found eligible, your refund will be processed within 7 working days to the initial payment source.
Unsatisfied with your product? Consider switching it with another Lookasoft offering. For this, contact our support team.
Dedication to product quality and unparalleled customer service are pillars of Lookasoft. We run our software through rigorous quality checks to uphold our benchmark of excellence. Should you encounter a glitch or need assistance, we're here to help at support@lookasoft.com.
Software Suitability: Ensure you comprehend our product descriptions. Our tool addresses select iOS issues and may not cater to all.
Jailbroken Devices: Our software isn’t tailored for jailbroken devices. Performance isn't guaranteed on such.
Hardware vs. Software: If a hardware flaw is mistaken for a software problem, our software may not be the solution.
Software Misuse: Adhere to our software's prescribed usage. Inappropriate application might exacerbate device conditions, negating refund eligibility.
Updates: Regular software updates ensure enhanced performance and bug resolutions. Post-update issues? Reach out to our support.
Our software is backed by a 30-day warranty from the purchase date. During this span, should any defect emerge, our support team is at your service.
Lookasoft can revise this policy whenever necessary. Policy modifications will reflect on this page. We recommend revisiting periodically for updates.
In the unlikely event of a refund policy dispute, we're committed to resolving matters judiciously. If mutual resolution falters, arbitration or legal routes might be considered.
Engaging with Lookasoft implies consent to this refund policy. Disagreements should be followed by refund claims per the above stipulations.
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